Frequently Asked Questions
Everything you need to know about our design and manufacturing process.
What is the typical lead time for custom garment orders?
Our standard production window is 3 to 4 weeks following design approval. This ensures every piece meets our rigorous quality control standards before shipping.
Can I request a sample before committing to a full production run?
Yes, we offer a prototyping service where we create a single sample of your design. This allows you to review the fit, fabric, and finish before we begin mass manufacturing.
What is your return policy for manufactured items?
Due to the custom nature of our manufacturing services, we only accept returns on items with verified structural defects or manufacturing errors within 14 days of delivery.
Do you offer international shipping for bulk orders?
We ship worldwide using tracked express couriers. Shipping costs and delivery timelines vary based on the destination and the total weight of the shipment.
What materials and fabrics do you specialize in?
Rendition Design & Manufacturing specializes in high-quality sustainable textiles, including organic cotton, technical synthetics, and premium blended knits.
What payment methods do you accept for wholesale accounts?
We accept all major credit cards, PayPal, and bank wire transfers. For long-term partners, we also offer structured payment terms upon credit approval.